📄 Shipping & Delivery Policy

At Ariba Mart, we are committed to delivering your products in a timely and safe manner. This Shipping & Delivery Policy outlines our delivery process, timelines, and related terms.

1. Serviceable Locations

We currently deliver products across India. Delivery availability for your location will be confirmed at checkout.

SPECIAL Garhwa (822114) & nearby: Hyperlocal delivery available with express timelines (see above).

2. Shipping Timelines

Orders are usually processed and dispatched within 1–2 business days of order confirmation. Delivery timelines vary by location:

• Garhwa Local (0-5 km): 15 to 30 minutes
• Garhwa Local (5-10 km): 1 hour
• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–7 business days
• Remote/Outstation Areas: 7–10 business days

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout before order confirmation. Free shipping may be offered on selected products or promotions. Garhwa local deliveries: Nominal charge may apply, but often free for orders above ₹199.

4. Order Tracking

Once your order is dispatched, you will receive a tracking ID via email/SMS. For Garhwa local deliveries, you will receive a live update from our delivery partner.

5. Delays in Delivery

While we strive to deliver on time, unforeseen circumstances (such as natural disasters, strikes, courier delays, or government restrictions) may affect delivery timelines. We will inform you promptly if your order is likely to be delayed.

6. Damaged or Lost Products

If your order is received in a damaged condition, please contact us within 48 hours of delivery at aribamart03@gmail.com.

In case of lost shipments, we will initiate a replacement or refund after confirmation with our courier partner.

7. International Shipping

Currently, we do not offer international shipping. Orders can only be delivered within India.

8. Contact Us